Your DVA claim could be missing something critical. Find out before you lodge.
Veterans Compass maps your conditions to their Statement of Principles, extracts evidence from your documents, and shows you exactly what’s missing — before you spend 100+ days waiting on a decision.
Not sure yet? See a sample report first →Why preparation matters
The average DVA Initial Liability claim takes over 100 days to process. After waiting that long, a rejection for an avoidable reason is devastating. The three most common causes:
Missing or incomplete evidence
Claims lodged without complete medical certificates, specialist reports, or clear diagnoses are rejected before DVA even assesses service connection.
Conditions not meeting SOP factors
Every condition must align with the exact factors outlined in the relevant Repatriation Medical Authority Statement of Principles. Most veterans don't know what those factors are.
No clear link to service
Medical evidence must explicitly bridge the connection between the diagnosed condition and specific ADF service activities, environments and exposures.
Veterans Compass identifies all three gaps before you lodge — so you go in prepared, not hoping.
Start your claimFind out what your service may have exposed you to
Select your branch and role to see the occupational exposures linked to your service and the DVA conditions associated with them.
What you can do here
Built around the day-to-day work of preparing a claim — not the bureaucracy around it.
AI document extraction
Upload your medical records and service documents. Our AI reads each one and extracts dates, diagnoses, providers, and exposures automatically.
SOP matching
Every extracted condition is matched to the relevant Repatriation Medical Authority Statement of Principles — so you know exactly what your claim needs to prove.
Evidence timeline
See your entire claim history in chronological order — from first symptoms to diagnosis to treatment — across all your documents.
Claim report
Export a structured summary of your evidence to share with your advocate or DVA delegate.
In a veteran’s words
“Veterans Compass has been a game changer for me. I found the tool really easy to use and have been able to navigate the DVA claims process much easier with it at my disposal. Their tool has an AI feature that does a lot of the heavy lifting for you. I uploaded all of my Defence and civilian medical records, and the tool summarised my entire medical history in chronological order and surfaced potential DVA claims to consider submitting. It also provided a strength metric against each condition that was discovered, to indicate whether I had sufficient evidence to support the claim. The tool even discovered potential claims I wasn't aware of.
All in all, Veterans Compass is a very useful and easy to use tool that solves a real problem for veterans. If you're navigating the DVA claims process without a tool like this, you can really save yourself a lot of time, effort and stress by giving it a go.”
Your claim. Your way.
Use your Claim Preparation Report with an ESO advocate, a DVA-accredited representative, or lodge directly on MyGov. Veterans Compass organises your evidence — how you lodge is entirely up to you.
Built for trust
Your evidence is sensitive. We treat it that way.
- Hosted in Australia (Sydney region) on Supabase infrastructure.
- Row-level security: only you can access your records.
- Documents stored in a private encrypted bucket.
- No data is shared with third parties.
A clear scope
- What Veterans Compass does
- Helps you organise evidence and produce a structured claim summary.
- What Veterans Compass does not do
- It does not give legal advice, decide eligibility, or replace an advocate or DVA delegate.